14 days Money Back Guarantee – Online Purchases Only
We offer a 14-day money-back guarantee if you are not satisfied with the rug purchased you can simply return it within 14 days.
Ensure that the product is securely packed in the condition you received the product before handing it over for collection.
We can arrange the collection of the products, or you can deliver them directly to our store. Upon completing the return process, we will credit your total purchase amount minus the return postage fee.
Please Note; that we need to adhere to our policy to ensure that the rugs are kept to original delivery conditions otherwise we won’t be able to process the return.