Our cleaning process is carefully designed to protect your handmade rug while restoring its beauty:

1. Initial Inspection:
   • We examine your rug for moths, structural integrity, and colour fastness.
   • A dye test ensures colours are safe during cleaning.
2. Dust Removal:
   • The rug goes through our shaker, which removes all dust and debris from deep within the fibres.
3. Shampoo & Wash:
   • Using specialist rug-safe shampoos, we carefully clean the rug to restore colour and softness.
4. Fringe Restoration:
   • Fringes are returned to their original white colour for a fresh, finished look.
5. Moth Protection:
   • As an added extra, we apply a professional moth treatment after cleaning.
   • This protects your rug from future infestations without damaging fibres.
6. Final Check:
   • Every rug is inspected post-cleaning for quality and perfection before it is returned to you.

Most rugs are returned within 2 weeks, depending on workload.